Promotion of Health and Productivity Management

Promotion of Health and Productivity Management

Employees take their own initiative in efforts to realize a work–life balance, and work while maintaining a sense of satisfaction and fulfillment as they aim to lead a rich life, both physically and mentally. Through efforts to reform working styles and strengthened collaboration on health issues with the Company’s health insurance society, JACCS supports the maintenance and enhancement of employee health. JACCS’ fundamental policy is to aim for the realization of an open, employee-friendly work environment. As part of the structure to promote these objectives, the Company established the Health and Productivity Management Promotion Committee.

The organizational structure of health and productivity management may be viewed here.

Health and Productivity Management Declaration

JACCS has established a basic health and productivity management policy and system to promote health and productivity management.

  • *
    We were selected as a brand for the 2024 Health & Productivity Stock Selection in recognition of our health and productivity management initiatives. This photo was taken at the award ceremony.

Health and Productivity Management Strategy Map

The Company has created a strategy map, which visualizes the process from health investment (programs / indicators) to health issue solutions, and is executing these strategies.

Health and Productivity Management Strategy Map

Promotion of Work-Life Balance

The Company recognizes the importance of each employee being able to work energetically and with peace of mind while maintaining a high level of physical and mental health. Based on this recognition, the Company aims to make “qualitative improvements to the working environment.”

JACCS Work-Life Balance Promotion (JWP)

JACCS is engaged in this initiative with the aim of re-evaluating working styles adopted to date, and enabling employees to increase fulfillment in both their work and non-work lives.

Overview and results of initiatives

横スクロールできます
1. At least three days per month with no overtime worked; at least one “Premium Weekday”* per month
FY 2021 2022 2023 Target (KPI)
Achievement ratio 99.1% 98.6% 99.2% 100%
  • *
    “Premium Weekday” is JACCS adaptation of “Premium Friday.”
横スクロールできます
2. At least 60% of annual leave days used
FY 2021 2022 2023 Target (KPI)
Achievement ratio 74.2% 79.3% 79.3% 85%
  • *
    In the Fiscal years ended March 31, 2021, owing to measures implemented to prevent the spread of COVID-19, the conventional working styles of employees were significantly altered. Consequently, this goal was temporarily suspended.
  • *
    Average percentage of annual leave days taken by employees in the Fiscal years ended March 31, 2021 is the reference actual result.
横スクロールできます
3. A maximum of 30 hours of overtime worked per month
FY 2021 2022 2023 Target (KPI)
Employees’ average monthly overtime hours 12.9hours 11.7hours 12.2hours 12 hours
  • *
    Employees who report chronic overtime are required to submit a report on the reasons for this, and an interview and reform of their work practices is carried out.

JACCS Group Life-Care Points (JLP)

The Company, in collaboration with the JACCS Health Insurance Association, implements the JACCS Group Life Care Points (JLP) program, while coordinating this with a wide range of initiatives and programs.
JACCS is working to develop an environment in which employees can take the initiative in maintaining and enhancing their own health and engaging in self-development and study. To further improve work-life balance, the Company awards JACCS Group Life-Care Points (JLP) to employees who achieve the targets set under the initiatives outlined below.

Main initiatives and results

The Company awards JLP to employees who achieve the targets set under the following initiatives.

  1. 1.
    At least seven days per month with no overtime worked
  2. 2.
    At least 70% of annual leave days used
  3. 3.
    Volunteer activities (twice a year)
  4. 4.
    Enployees who have taken and completed a correspondence course
  5. 5.
    Walking events: average number of steps exceeding 5,000 (twice a year)

Number of participants in walking events

To assist employees establish exercise habits, the Company holds group-participation-based walking events twice a year. During the event period, the groups who achieve the highest total number of steps walked receive rewards, including JLP points. This is designed to encourage increased participation rates.

横スクロールできます
FY 2021 2022 2023 Target (KPI)
Number of participants 1,076 2,303 2,930 2,100

Implementation of Periodic Health Check-ups

This initiative is necessary to help each individual employee maintain their own health in good condition. The Company provides regular communication and educational information using such methods as notices and e-mail. From the Fiscal years ended March 31, 2021, the Company introduced a medical check-up management system. Under this system, the Company undertakes early response through recommendations to undertake examinations, etc., vis-a-vis employees who require follow-up testing or detailed examinations. This is based on strengthened management of health check-up data. These measures are designed to prevent disease or illness from becoming severe.

横スクロールできます
Implementation ratio for periodic health check-ups (including examinations for lifestyle-related diseases)
FY 2021 2022 2023 Target (KPI)
Implementation ratio 100% 100% 100% 100%
  • *
    Actual figures
横スクロールできます
Implementation ratio for secondary tests
FY 2021 2022 2023 Target (KPI)
Implementation ratio 99.5% 98.2% 98.3% 100%
横スクロールできます
Appropriate weight rate
FY 2021 2022 2023 Target (KPI)
Appropriate weight rate 69.4% 68.4% 68.2% -
  • *
    appropriate weight=BMI:18.5~24.9
横スクロールできます
Sleep survey based on medical questionnaire
FY 2021 2022 2023 Target (KPI)
Achieving sound sleep 66.3% 67.9% 68.2% 80%

Treatment for high-risk individuals

For employees who have a high risk of lifestyle-related diseases based on specific health checkup results and who can expect high preventive effects through lifestyle improvements, we implement "Specific Health Guidance" and "Severe Disease Prevention Programs" sponsored by the health insurance association.
Professional staff (public health nurses, registered dietitians, etc.) provide support for reviewing lifestyle habits.

横スクロールできます
Specific health guidance implementation rate
FY 2020 2021 2022 Target (KPI)
Implementation ratio 36.0% 41.2% 49.9% 55%

Mental Health Support Measures

Stress Checks

With the aims of preventing mental health deterioration before it occurs and improving work environments, which can be a source of stress, the Company implements stress checks based on the Industrial Safety and Health Law.

横スクロールできます
Stress check implementation ratio
FY 2022 2023 2024 Target (KPI)
Implementation ratio 100% 99.9% 100% 100%
横スクロールできます
Results of stress checks
FY 2022 2023 2024 Target (KPI)
Overall health risk 95 93 88 100
  • *
    “Overall health risk” is calculated as a numerical value that compares the results of an assessment with the national average, which has an index value of 100. The overall assessment is based on an evaluation chart comprising “work volume burden, control” and “manager support, co-worker support.”

Understanding actual conditions in the work environment

To understand actual conditions in the work environment and the situation of each individual employee (career and life plans, etc.), specialist staff carry out visits to business departments and individual interviews.

JACCS Health Dial

The Company, labor union, and health insurance association have jointly established an externally based consultation service for employees.
Highly experienced staff provide consultation on such matters as health, medical treatment, nursing care, child-rearing, medical second opinions, and mental health. The service also offers information on medical institutions, etc.
In addition, for employees who have been transferred from Japan to work at overseas associated companies, JACCS has introduced a 24-hour overseas medical consultation service.

Consultation Service Covering a Broad Range of Areas (for employees suffering mental health issues, or evaluated as being under high stress, etc.)

When the Company receives a consultation request regarding an aspect of health essential to the continuation of employment—either from an individual employee or a department of the company—the Health Management Promotion Office responds while receiving the cooperation of relevant specialists. The office provides full support at each stage, from leave of absence through return to work.

Other Indicators and Results

Work Engagement: Job Satisfaction Survey

The Company carried out a Job Satisfaction Survey based on three parameters: “I feel pride in my work and a sense of satisfaction” (enthusiasm); “I gain vitality from my work and feel energetic” (vitality); and “I strongly engage in my work” (absorption). The Company undertakes initiatives to raise the level of job satisfaction among employees.

横スクロールできます
Improved work engagement
FY 2022 2023 2024 Target (KPI)
Work engagement 12.1points 12.1points 11.5points 15 points
Number of people measured 3,276 3,245 3,189 -
Response rate 100% 99.9% 100% 100%
  • *
    The data presented above is the average total score from an “Occupational Stress Simplified Questionnaire” (57 items), which comprises 5 questions. (Minimum score: 4 points; maximum score: 20 points)
  • *
    5 questions: My job is worth doing; I feel a sense of vitality; I feel very energetic; I feel very alive; I am satisfied with my job
横スクロールできます
Job satisfaction survey(17 assessment criteria)
FY 2021 2022 2023
Presenteeism 3.1 points 3.2 points 3 points
Number of people measured 2,800 2,581 2,747
Response rate 85.4% 80% 82.6%
  • *
    17 items ranked on a 7-point scale (0=No satisfaction at all; 6=always feel satisfaction)
横スクロールできます
Satisfaction with health and productivity management measures
FY 2023
Satisfaction 83.7%

Presenteeism Survey

The term “presenteeism” refers to “a situation in which productivity declines owing to health issues.” The Company aims to bolster employee performance, and hence carries out in-house surveys focusing on factors contributing to reduced productivity. The results are used when designing measures aimed at improving the work environment.

横スクロールできます
FY 2022 2023 2024 Target (KPI)
Presenteeism 49.7 points 49.8 points 49.4 points 40.0 points
Number of people measured 3,276 3,245 3,189 -
Response rate 100% 99.9% 100% 100%
  • *
    The data presented above is the average total score from an “Occupational Stress Simplified Questionnaire” (57 items), which comprises 26 questions. (Minimum score: 26 points; maximum score: 104 points)
  • *
    26 questions items (Feelings of anger; inner exasperation; feel irritated; extreme tiredness; fatigue; lethargic; feel tense; anxious; unsettled; depressed; everything you do feels bothersome; unable to concentrate; feel gloomy; unable to focus on work; feel sad; dizziness; joint pain; feel heavy-headed or have a headache; have a stiff neck or shoulders; lower-back pain; eyestrain; heart palpitations or shortness of breath; poor digestion; lack of appetite; constipation or diarrhea; unable to sleep properly)

In-House Questionnaire: Health Factors Negatively Impacting Productivity(Implemented in the Fiscal years ended March 31, 2024)

Health Factors Negatively Impacting Productivity

Absenteeism Survey

Absenteeism refers to “the state of being absent from work.”

横スクロールできます
FY 2021 2022 2023 Target (KPI)
Average number of days absent from work 2.4 days 2.5 days 2.1 days 3 days
  • *
    Average number of days absent from work per person due to illness

Lifestyle Questionnaire Survey

We monitor employee health awareness and lifestyle habits through questionnaires.

横スクロールできます
FY 2021 2022 2023 Target (KPI)
Health literacy 3.73 3.61 3.56 -
High health literacy rate 45.8% 42.3% 42.2% -
横スクロールできます
FY 2021 2022 2023 Target (KPI)
Presenteeism 21.4% 22.7% 19.7% 10%
Absenteeism 1.6% 4.2% 3.1% 1%
Number of people measured 1,574 853 547 -
Response rate 47.0% 24.7% 16.4% -
  • *
    Measured using the "WPAI (Work Productivity and Activity Impairment)" evaluation scale.
  • *
    Shows the percentage of work being negatively affected by poor health conditions.

Indicators for promoting health management

横スクロールできます
Investment amount for individual health and productivity management measures
FY 2021 2022 2023
Investment Amount 72 million yen 73 million yen 66 million yen
横スクロールできます
Training on women's specific health issues (for new base managers)
FY2024 H1
Attendance rate 100%
横スクロールできます
Occupational accident and fatal accident indicators (number of cases received)
FY 2021 2022 2023
Work-related accidents 21 result 23 result 22 result
Fatal Accidents 0 result 0 result 0 result

Relationship with labor union

At JACCS, we have concluded a labor agreement with the JACCS Labor Union and conduct discussions aimed at developing business and achieving a richer life for union members.
Discussions are conducted through the "Labor-Management Year-round Consultation (Season Session)" which aims for consultation and resolution throughout the year.
In health and productivity management, we share information, consult, and jointly implement measures.

Development of safety and health system

At JACCS, based on the Industrial Safety and Health Act, we take necessary measures to ensure and improve employee safety and health and create a comfortable workplace environment. In addition, at locations with 50 or more employees, we establish health committees that meet at least once a month and industrial physicians and health managers conduct workplace inspections.
In the health committees, members share opinions about measures to prevent health hazards and promote health maintenance and improvement, and discuss workplace environment improvements. (We have not implemented an occupational safety and health management system.)

Acquisition of Various Certifications

JACCS has acquired certification under various programs based on the high appraisal of its initiatives to date.

2024 Health & Productivity Stock Selection

"Brands for the 2024 Health & Productivity Stock Selection" are jointly selected and announced by the Ministry of Economy, Trade and Industry and the Tokyo Stock Exchange, choosing one company per industry as a basic principle from listed companies that consider employee health and productivity management from a management perspective and strategically work on it, particularly recognizing companies that practice excellent health and productivity management. This is the first time that JACCS was selected.
Furthermore, as a company engaged in health and productivity management, JACCS provides health and productivity management information to partner companies and recommends compliance with occupational safety and health-related laws and regulations and acquisition of certification systems.

2024 健康経営銘柄 Health and productivity

2024 Certified Health & Productivity Management Outstanding Organizations (White 500)

"White 500" refers to a portion of the Certified Health & Productivity Management Outstanding Organizations Recognition Program run by the Ministry of Economy, Trade and Industry. Since the 2020 Certified Health & Productivity Management Outstanding Organizations, only the top 500 enterprises in the health and productivity management survey results among certified enterprises in the Large Enterprise Category can receive certification as "White 500." JACCS has received certification for seven consecutive years since 2018 in recognition of its ongoing efforts.

2024 健康経営優良法人 Health and productivity ホワイト500

Act on Advancement of Measures to Support Raising Next-Generation Children (“Platinum Kurumin”)

Kurumin is a certification program for companies operated by the Ministry of Health, Labour and Welfare (MHLW) pursuant to the Act on Advancement of Measures to Support Raising Next-Generation Children. Under this program, companies that have introduced initiatives to support employees balancing their work with child-rearing, may receive certification by applying to the Labor Bureau of the prefecture in which they are domiciled, after meeting certain criteria.
JACCS received certification under the “Kurumin” program for the fifth time in 2021. The Company was appraised for the very high quality of its initiatives, and received the advanced certification of “Platinum Kurumin.”

プラチナくるみん 子育てサポートしています

“Eruboshi” Certification under the Act on Promotion of Women’s Participation and Advancement in the Workplace

“Eruboshi” is a certification program for companies that have met certain criteria in their programs pursuant to the Act on Promotion of Women’s Participation and Advancement in the Workplace, and have been recognized for their excellence in this area.
JACCS formulated its action plan covering the period April 1, 2018–March 31, 2021, and submitted it to the Minister of Health, Labour and Welfare. JACCS was recognized as an excellent company for its programs in relation to women’s participation and advancement, and received “Eruboshi” certification.

女性が活躍しています!
Top of Page